Frequently Asked Questions

Are these items authentic designer products?

DivaN'Designer offers high-quality, luxury-inspired accessories. We curate pieces that capture the "it" aesthetic of high-fashion trends for a fraction of the cost. We are not affiliated with, nor do we represent, any designer brands.

How do I care for my accessories?

To keep your pieces looking runway-ready, avoid contact with water, perfumes, and lotions. Store them in a dry place when not in use.

What is the shipping cost?

We keep it simple! We offer a flat rate shipping fee on all orders. Whether you buy one piece or ten, the price remains the same.

How long will it take to get my order?

Most orders are processed within 1–3 business days. Once shipped, standard delivery typically takes 3–7 business days. You’ll receive a tracking number via email as soon as your package is on its way.

How can I contact you?

We’d love to hear from you! You can reach our team at via DM on Instagram @DivaNDesigner.

Please allow 24–72 hours for a response.

Can I change or cancel my order?

Because we move fast to get your items to you, orders cannot be modified or canceled once they are placed. Please double-check your selection and shipping address before checking out!

What is your return policy?

To keep our prices accessible and our collection fresh, all sales are final.

We do not offer returns, refunds, or exchanges.

  • Shipping Responsibility: Once a package is handed over to the carrier, DivaN'Designer is not responsible for lost, stolen, or delayed shipments.

  • Limitation of Liability: DivaN'Designer is not liable for any damages resulting from the use of our products.